Pricing and Subscriptions

Get the latest details on Grais activation and the current Core and Pro subscription path.

What do Grais Core and Pro cost?

Grais Core is currently presented at $29 per month and Grais Pro is listed at $79 per month.

Core and Pro include the same Grais agent, relationship memory, browser extension, supported platforms, reply drafting, conversation planning, tone calibration, and human review before anything is sent.

Pro uses stronger model routing for better reasoning, nuance, and strategy in higher-stakes conversations. Pro users also get pre-access to iPhone and Mac. The current self-serve Stripe checkout path is Pro only; Core is visible in the pricing UI but its checkout is not live yet.

Is there a free trial available for Grais?

Grais currently uses paid activation through the active Pro checkout path. The pricing page does not advertise a self-serve free trial.

• Pro access: open /pricing to review Core and Pro, then sign in and start Pro checkout from /account/access.
• Core access: Core is visible at $29/month, but Start Core is intentionally disabled until the Core checkout and entitlement path is added.
• Privileged internal accounts can bypass checkout when super_user=true or user_type='test_user'.
• If you expected access through a private invite or team arrangement, email hello@grais.ai instead of creating duplicate accounts.

Are there any discounts for annual subscriptions?

The current public Pro offering is monthly billing only. Annual pricing and discounts are not available in the current self-serve rollout.

When does activation happen?

Activation happens after checkout completes and the account entitlement is recognized. After activation, your account can access the extension install and configuration flow.

If payment succeeds but the site still shows inactive access, sign out and back in once, then open /account/access. If the problem continues, contact hello@grais.ai with the email address used for checkout.

Why can I not save personalization settings?

Account personalization APIs require the same paid activation state as the configuration page. If your account is inactive, settings requests are blocked until you complete Grais Pro activation or receive privileged internal access.

This protects account setup from being saved against the wrong identity or an inactive subscription. Complete activation first, then return to personalization.

How do I manage payment methods, cancellations, or invoices?

If your account already has a paid Grais billing relationship, open /account/billing while signed in.

• Use Manage subscription to open the Stripe-hosted billing portal.
• Recent hosted invoice links can appear directly on the billing page when Stripe returns them.
• If you do not have an active billable relationship yet, use /account/access while signed in to start one safely.
• If Grais sees a recoverable subscription but cannot resolve the Stripe billing customer, the billing page shows a support fallback instead of sending you into another checkout attempt.

What should I include when asking for billing help?

Send the email address used for checkout, the approximate payment time, and whether you are trying to activate access, update payment details, cancel, or find an invoice. Do not send full card numbers or sensitive payment details by email.